Atlanta, GA, January 9, 2026
NCR Voyix, an Atlanta-based tech company, has launched an innovative AI-powered platform aimed at enhancing retail and restaurant operations. This new suite of applications underlines Atlanta’s role as a key player in technology advancement, demonstrating how intelligent automation can significantly streamline operations while improving customer experiences. By leveraging AI, NCR Voyix enables businesses to improve efficiency, reduce errors, and foster growth in the competitive landscape of retail.
Atlanta Tech Leader Accelerates Retail with AI Innovation
NCR Voyix unveils a groundbreaking AI-powered platform, empowering businesses with streamlined operations and enhanced customer experiences nationwide.
Atlanta, Georgia continues to distinguish itself as a vibrant hub of innovation and entrepreneurial spirit, a city where visionaries transform ideas into tangible progress. This dynamic environment fosters companies that not only thrive locally but also leave a significant mark on the global economic landscape. At the heart of this growth lies the ingenuity of private enterprise, constantly seeking efficiencies and new pathways to serve customers better. It is within this spirit that leading companies, with their Atlanta roots, are continually pushing the boundaries of what is possible, demonstrating how focused development and a commitment to technological advancement can elevate entire industries.
The continuous drive for improvement and the embrace of cutting-edge solutions by companies headquartered in our city exemplify the power of a business-friendly climate. Such innovation often leads to greater productivity, reduced operational complexities, and ultimately, a stronger economic foundation that benefits communities and provides opportunities for individuals. The proactive pursuit of advanced technologies, particularly in areas like artificial intelligence, underscores a forward-thinking approach that propels businesses, both large and small, toward sustained success.
A New Era of Commerce Innovation from Atlanta
Atlanta-headquartered NCR Voyix Corp. has recently unveiled its next-generation portfolio of microservices-based applications, built upon the unified Voyix Commerce Platform. This significant development, announced on January 7, 2026, marks a pivotal moment in the company’s software modernization strategy. NCR Voyix, a global leader in unified commerce solutions for shopping and dining, is leveraging this platform to redefine how retail and restaurant businesses operate across various channels and formats. With its corporate headquarters strategically located in Midtown Atlanta at 864 Spring Street NW, NCR Voyix plays a key role in the city’s burgeoning technology sector, serving customers in over 35 countries worldwide.
Empowering Businesses Through Intelligent Automation
The core of this new suite lies in its AI-accelerated capabilities. By integrating artificial intelligence tools, NCR Voyix has fundamentally transformed the speed and efficiency of its software lifecycle, encompassing development, testing, compliance, and deployment processes. This acceleration acts as a catalyst for businesses, enabling retailers and restaurants to unlock new possibilities for their operations, customer experiences, and overall business outcomes. These advancements are designed to streamline operations, reduce errors, and save time for crucial financial management tasks, showcasing how intelligent automation can directly support Atlanta small business resilience and growth. While a 2025 Nationwide survey indicated that 28% of small businesses use AI, highlighting challenges such as cost and complexity, the comprehensive nature of the Voyix Commerce Platform aims to make such advanced tools more accessible and integrated.
The Voyix Commerce Platform: A Unified Foundation
The Voyix Commerce Platform is built on a unified, cloud-to-edge architecture, designed to provide mission-critical resilience, security, speed, and flexibility. This robust foundation supports a comprehensive suite of applications tailored for the dynamic demands of various retail sectors, including grocery, convenience, fuel, department, and specialty retailers, as well as restaurants globally.
Key components include:
- Voyix POS: A point-of-sale solution offering centralized management, real-time insights, and rapid innovation across multiple locations.
- Voyix Self-Checkout: A self-checkout solution that empowers customers to check out independently and assists retailers in minimizing friction and managing labor costs. It includes features like Picklist Assist, which uses computer vision and machine learning for accurate item lookup.
- Voyix Back Office: A unified retail management application that organizes inventory, purchasing, loyalty, and analytics for enhanced control and visibility.
Advancing Customer Experiences with AI-Driven Personalization
Innovation extends to enhancing customer engagement, a vital aspect for any business seeking sustained growth. The Voyix Commerce Platform integrates specific applications that leverage AI to deliver highly personalized and efficient customer interactions:
- Voyix Loyalty: An AI-driven loyalty application designed for omnichannel personalization. It facilitates rapid offer deployment and provides predictive insights, enabling businesses to launch promotions in minutes, anticipate customer churn, suggest next-best actions, and maintain active earn-and-redeem functions even when offline. This capability helps businesses drive purchasing decisions and personalize experiences at scale, which is increasingly important for retaining customers.
- Voyix Insight with conversational AI: This AI-powered analytics application offers conversational search functionality, delivering real-time insights, recommended actions, alerts, and automated targeting for forecasting, labor management, and reducing shrink.
Streamlining Operations from Kitchen to Supply Chain
Beyond customer-facing solutions, the new suite also brings significant advancements to back-end operations, addressing critical areas of business efficiency and risk management.
- Voyix Kitchen: A kitchen display system that aims to accelerate order fulfillment and improve communication between the front-of-house and back-of-house teams. It includes offline capabilities to ensure uninterrupted operations.
- Voyix Supply Chain: An end-to-end application integrating planning, analytics, and execution, including comprehensive warehouse management. It provides real-time visibility and control of receiving, picking, packing, and shipping processes, thereby improving efficiency, reducing risk, and enabling data-driven decisions across manufacturing, distribution, and service operations.
Atlanta’s Role in Shaping the Future of Business Technology
NCR Voyix’s commitment to developing these advanced solutions from its Atlanta headquarters reinforces the city’s position as a burgeoning technology hub. This local innovation contributes to the vibrant Atlanta GA business ecosystem and supports the growth of Georgia entrepreneurs by providing advanced tools that can be adopted to enhance their operations. The company’s strategic shift to a platform-led software strategy, moving from its legacy as a hardware business, highlights a broader trend of technological innovation driving economic growth.
Atlanta’s environment, characterized by a high demand for AI experts and increased innovation across various industries, provides a fertile ground for such technological leadership. Large corporations in Atlanta are well-positioned to leverage AI and machine learning talent to achieve productivity improvements. State-level data indicates that 4.5% of Georgia businesses are currently utilizing AI, with an additional 6.2% planning to adopt AI within the next six months. NCR Voyix’s continuous innovation contributes to this landscape, providing powerful tools for businesses to navigate the complexities of modern commerce and thrive. The development and deployment of these advanced AI-accelerated applications underscore how focused private investment and entrepreneurial foresight are key drivers in shaping a prosperous future for Atlanta and beyond.
The unveiling of the AI-accelerated suite of applications on the Voyix Commerce Platform by NCR Voyix represents a significant stride forward in business technology. This innovation, rooted in Atlanta, not only enhances operational efficiency and customer experiences for retailers and restaurants worldwide but also exemplifies the vital role of local companies in driving broader economic growth and technological advancement. We encourage all Atlanta small business owners and entrepreneurs to explore how such cutting-edge technologies can be integrated into their operations, fostering resilience and propelling our city’s economic future.
Frequently Asked Questions
- What is the Voyix Commerce Platform?
- The Voyix Commerce Platform is a unified, cloud-to-edge architecture developed by Atlanta-headquartered NCR Voyix Corp. It supports a next-generation portfolio of microservices-based applications designed for retail and restaurant businesses to deliver seamless experiences.
- When was the AI-accelerated suite of applications unveiled?
- The AI-accelerated suite of applications on the Voyix Commerce Platform was unveiled by NCR Voyix Corp. on January 7, 2026.
- Where is NCR Voyix Corp. headquartered?
- NCR Voyix Corp. is headquartered in Atlanta, Georgia, specifically in Midtown Atlanta at 864 Spring Street NW.
- How does AI accelerate the software lifecycle for Voyix Commerce Platform applications?
- By combining decades of deep retail and restaurant expertise with an extensive library of existing software applications and the accelerative power of AI tools, NCR Voyix has fundamentally changed the speed and efficiency of its software lifecycle, from development through testing, compliance, and deployment.
- What are some of the key applications included in the new suite?
- Key applications include Voyix POS, Voyix Self-Checkout, Voyix Back Office, Voyix Kitchen, Voyix Supply Chain, Voyix Insight with conversational AI, and Voyix Loyalty.
- What is the Nationwide AI adoption rate for small businesses as of 2025?
- A 2025 Nationwide survey revealed that 28% of small businesses use AI, a decrease from 42% in 2024.
- What is the State-level AI adoption rate for businesses in Georgia?
- In Georgia, 4.5% of businesses currently use AI, and an additional 6.2% plan to adopt AI within the next six months.
Key Features of the Voyix Commerce Platform Applications
| Application | Key Functionality | Primary Benefit |
|---|---|---|
| Voyix POS | Point-of-sale solution with centralized management, real-time insights, rapid innovation. | Enhanced control and operational flexibility across locations. |
| Voyix Self-Checkout | Empowers independent customer checkout, includes Picklist Assist (computer vision, machine learning for item lookup). | Minimizes friction, manages labor costs, improves checkout accuracy. |
| Voyix Back Office | Unified retail management for inventory, purchasing, loyalty, and analytics. | Streamlined back-end operations and comprehensive business overview. |
| Voyix Kitchen | Kitchen display system, accelerates order fulfillment, improves front-to-back communication, offline capabilities. | Faster service and uninterrupted kitchen operations. |
| Voyix Supply Chain | End-to-end integration of planning, analytics, and execution, including warehouse management. | Improved efficiency, reduced risk, data-driven decisions in supply chain. |
| Voyix Insight with conversational AI | AI-powered analytics with conversational search, real-time insights, recommended actions, alerts. | Automated targeting for forecasting, labor, and shrink management. |
| Voyix Loyalty | AI-driven for omnichannel personalization, rapid offer deployment, predictive insights, offline functionality. | Increased customer engagement, personalized promotions, churn prediction. |